Question 1

What is the difference between therapy and counseling on Recouple?

Accepted Answer

Therapy is clinical care delivered by licensed professionals (LMFT, LPC, LCSW) and may include diagnosis, treatment plans, and insurance support. Counseling is non-clinical relationship support, coaching, and psychoeducation by certified counselors.

Question 2

Can my partner and I join sessions from different locations?

Accepted Answer

Yes. Each participant joins from their own device and location. For therapy sessions, our eligibility engine verifies that the provider is licensed to serve each participant's jurisdiction.

Question 3

Does Recouple accept insurance?

Accepted Answer

For therapy sessions, Recouple generates out-of-network superbills automatically. Employer-sponsored and EAP-covered plans are also available. In-network insurance is expanding by market.

Question 4

How much does Recouple cost?

Accepted Answer

Counseling starts at $65/week and therapy at $95/week. Each includes one 45-minute video session, secure messaging, homework, journaling, and a shared relationship space.

Question 5

How are providers verified?

Accepted Answer

Every provider undergoes identity verification, license validation, credential review, document verification, and periodic reverification. No provider can see clients until approved by our compliance team.

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Licensed Therapist

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